Terms & Conditions

Last updated: april, 2025

These Terms and Conditions govern all purchases made through the TDONAIRE SHOP website https://tdonaire.bigcartel.com. By placing an order, you agree to be bound by these terms. Please read them carefully before making a purchase.

1. Seller Information

Business name: TDONAIRE SHOP
Owner: Toni Donaire
Email: [email protected]

2. Products

All products displayed on this website are subject to availability. We do our best to accurately describe and represent each product, but slight variations in color, shape, or size may occur due to lighting or screen settings.

3. Prices

All prices are listed in [currency] and include applicable taxes unless otherwise stated. Shipping costs will be calculated and shown before finalizing the order.

TDONAIRE SHOP reserves the right to change prices at any time. However, the price applicable to your order will be the one shown at the time of purchase.

4. Orders and Payments

Orders are placed through our secure checkout system on Big Cartel. We accept payments via the available methods offered by the platform (e.g., PayPal, Stripe, credit/debit cards).

We reserve the right to cancel an order in case of suspected fraud, lack of stock, or incorrect pricing.

5. Shipping and Delivery

We ship worldwide using reliable logistics services managed via ShipStation. Orders are typically processed within 3 - 5 business days.

Delivery times vary depending on your location. You will receive a confirmation email with tracking information once your order has been dispatched.

TDONAIRE SHOP is not responsible for delays caused by customs, postal issues, or other factors beyond our control.

6. Returns and Exchanges

We accept returns within 14 days of receiving your order, as long as the items are unused and in their original packaging.

To request a return or exchange, contact us at [email protected] with your order number and reason for the return.

Buyers are responsible for return shipping costs unless the item is defective or sent in error.

7. Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos of the item and packaging. We will offer a replacement or refund where appropriate.

8. Intellectual Property

All content on this site, including images, product names, logos, and text, is the property of TDONAIRE SHOP and may not be used or reproduced without permission.

9. Limitation of Liability

TDONAIRE SHOP shall not be liable for any indirect or consequential damages arising from the use or misuse of our products or services.

10. Governing Law

These terms are governed by Spanish law. Any legal disputes will be resolved in the courts of the owner's place of residence, unless otherwise required by consumer protection laws.